SERVICE & CHECKIN -- The checkin took such a long time. I still enjoyed interacting with the staff; they were always warm, helpful, &...

SERVICE & TRANSITIONS -- A pet friendly location where the staff were always pleasant. Checkin speed is a bit slow but they try to be...

SERVICE & CHECKIN -- Early checkin available at no extra cost. Checkin speed wasn't fast and the customer service didn't make much of an...

SERVICE & CHECKIN -- Remarkable concierge! Norma was an MVP employee & made this my favorite Sonesta checkin experience of the year (Bay...

SERVICE & CHECKIN -- 👍 good   Ideal representatives at the front desk: stylish, friendly & all smiles! Free early checkin & uncovered...

SERVICE -- Checkin was a bit slow & required filling out a lot of paperwork despite booking 3rd party. Staff seem very down to earth &...

SERVICE & TRANSITIONS -- Pleasant reception staff & efficient checkin. The valet were also very professional. The Spa staff (supervisor...