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May 22, 20242 min read
Villa Montes Hotel, Ascend Collection
SERVICE & TRANSITIONS -- Perfect customer service. John was a delight; super helpful & a master of the hospitality craft. He must...

May 6, 20242 min read
Hotel Aluxor SFO, Sapphire Boutique Collection
SERVICE & CHECKIN -- Hard & stern 2pm for earliest early checkin 💔. This was a drag, yet they delivered good customer service overall....

May 2, 20242 min read
The Atrium Hotel
SERVICE & CHECKIN -- An inviting small-business family-owned vibe. Their cordial & earnest staff provided a swift checkin experience....
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