SERVICE & TRANSITIONS -- Pleasant reception staff & efficient checkin. The valet were also very professional. The Spa staff (supervisor...

SERVICE & TRANSITIONS -- Checkin speed here deserves an applause! No predatory fees for checking in early either 🙌 Parking runs $17 --...

SERVICE & CHECKIN -- Pet friendly location with uncovered parking. Early checkin is available for a fee of $25, which is steep for the...

SERVICE & CHECKIN -- Slow checkin speed but early checkin is available for free. Accepted forms of payment include tap/electronic (+...

SERVICE & CHECKIN -- An inviting small-business family-owned vibe. Their cordial & earnest staff provided a swift checkin experience....

CHECKIN & SERVICE -- The receptionist Steven was an ace! Very professional, quick-witted, & a hospitable personality. Concierge were...

CHECKIN & SERVIC E -- Checkin felt slow & inefficient; it would be nice to see more automation, tap pay, & less paper waste ♻️. This...

SERVICE & CHECKIN -- I like the property manager here; swift, personable, & respectful. No egregious fee for early checkin. Uncovered...

SERVICE & CHECKIN -- Free early checkin & uncovered parking available onsite. The checkin process itself was slow & the customer service...

SERVICE & CHECKIN -- 👍 good Smooth checkin process provided by upbeat & friendly staff; hospitality was exceptional from every employee...

CHECKIN & LOCATION -- Empathetic staff & fast checkin! The lobby is uniquely decorated with a mix of old & new design patterns....

CHECKIN & PROPERTY -- The staff were very hospitable, the checkin flow was just slower than average. No egregious fees for parking or...

CHECKIN & SERVICE -- The front desk representative was very friendly, & they swiftly handled our early checkin (No additional fees)....

CHECKIN & SERVICE -- Fast checkin with Tap payment & Free parking. Staff were nice enough but Maintenance was reluctant to do......

SERVICE & CHECKIN -- Fast & efficient! The gentleman rep was SWIFT & personable-- finally a good checkin experience in Chicago🙌 (third...

Requested by a fellow traveler SERVICE & CHECKIN -- Unimpressed by the in-person experience & the $30 early checkin fee. The reservation...

SERVICE -- 👎  bad  No early checkin, nor on time. Late checkin (by a few hours) seems to be the norm so prepare to walk around the...

SERVICE & CHECKIN -- 👎 poor $30 early checkin fee, following a 15 minutes wait at the unmanned front desk seems ironic 🤔. Not off to a...

AKA the racist one... I was VERY excited to experience this property & brand initially. With exactly 5 locations in the US, I had been...

comfortable & cozy, all-in-one 4⭐️ hotel! SERVICE -- 👍 great Check-in was a breeze—under 4 minutes-- & the self-service parking was...