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May 7, 20243 min read
The Brown Palace Hotel & Spa, Autograph Collection
SERVICE & CHECKIN -- We had an issue with our booking via Expedia (wrong pics & sqft) but Adrianna went above & beyond to salvage our...
May 7, 20242 min read
avid Hotels, Columbus Northwest Hilliard
SERVICE & CHECKIN -- Friendly reception & a warm checkin experience. The checkin wasn't fast & tap payment didn't work, but the...
May 7, 20243 min read
Hotel Lucia
SERVICE & CHECKIN -- An authentic hospitality & checkin experience. Joyce specifically was a masterful concierge & a natural talent;...
May 7, 20241 min read
Station House Inn
CHECK & SERVICE -- Lightning fast service & no issues checking in early. Uncovered self-parking available onsite. ROOM -- Cozy room with...
May 7, 20242 min read
Mi Kasa Hot Springs
CHECKIN & SERVICE -- 👍 great Swift contactless checkin with a very engaging & attentive host. They're flexible with arrival times &...
May 7, 20242 min read
Little Paradise Hotel
SERVICE -- 👍 A lengthy (early) checkin w/a lot of rules to cover but the host is very personable, hands-on, and easily reachable (by...
May 7, 20243 min read
Kissel Uptown, Oakland, in the Unbound Collection by Hyatt
PARKING -- Valet parking is quite expensive ($52/day) but there is flexibility on pricing for extended stays. CHECKIN -- Traditional...
May 7, 20242 min read
SunCoast Park Hotel Anaheim, Tapestry Collection by Hilton
SERVICE & CHECKIN -- Fast (& Free) early checkin. Staff were consistently kind, personable, & efficient. $30 self parking is available...
May 7, 20243 min read
Renaissance, Boulder Flatiron
SERVICE & CHECKIN -- 👍 great Free early checkin & uncovered parking is available. The checkin wasn't fast but the representative I...
May 7, 20242 min read
The Carriage House
SERVICE & CHECKIN -- 👍 ok Decent checkin speed, bogged down with handwritten paperwork. Parking available onsite & tap pay is accepted...
May 7, 20242 min read
Oxford Suites, Portland - Jantzen Beach
SERVICE & CHECKIN -- $20 early check in fee; bold considering the competition in the area & slow workflow. No tap payment support...
May 7, 20242 min read
Best Western, Cañon City
SERVICE & CHECKIN -- The manager here is so friendly & down to earth; I'd come back just for the endearing customer service. On top of...
May 7, 20241 min read
Candlewood Suites, Columbus - Grove City
SERVICE -- Checkin was a bit slow & required filling out a lot of paperwork despite booking 3rd party. Staff seem very down to earth &...
May 7, 20242 min read
Intercontinental, San Francisco
SERVICE -- Speedy checkin (under 5m). Friendly valet but extremely overpriced ($85/night) & inconvenient. Housekeeping was always...
May 7, 20242 min read
Radisson Hotel, Sunnyvale
SERVICE -- Fast early checkin & free uncovered self-parking. There is a Virtual SMS Concierge, but the wait times diminish any intended...
May 7, 20242 min read
Park James Hotel
SERVICE -- 👍 great Very professional & helpful staff. They seemed intimately familiar with the property & everyone I interacted with...
May 7, 20242 min read
Hyatt Place, Vacaville
SERVICE -- Free Self-service parking (uncovered). Early checkin wasn't available (through 2pm!). First floor had an odor (mopping water...
May 7, 20242 min read
Inn, at Rockaway Beach
SERVICE & TRANSITIONS -- Free early checkin with a 12pm free late checkout. Parking available on site. The receptionist was friendly and...
May 7, 20243 min read
Hotel Review: The Mandarin Oriental, Miami
SERVICE -- 👍 great Check-in was fantastic & included a tasteful welcome package (habanero-lime chocolate & alkaline water). Courteous,...
May 6, 20242 min read
Hotel Aluxor SFO, Sapphire Boutique Collection
SERVICE & CHECKIN -- Hard & stern 2pm for earliest early checkin 💔. This was a drag, yet they delivered good customer service overall....
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