SERVICE & CHECKIN -- Helpful, attentive, & professional staff. The checkin speed can be improved by I was satisfied with the customer...

SERVICE & TRANSITIONS -- 👍 The front desk is unattended for long periods of time; not a great initial experience. Early checkin is hit...

SERVICE & CHECKIN -- Stylish hospitality staff & a Free early-checkin policy always win me over. The actual checkin process has room to...

SERVICE & CHECKIN -- The charming receptionist provided us with a free early checkin & good vibes ✊🏾. It was efficient and made for a...

SERVICE & CHECKIN -- Early checkin available at no extra cost. Checkin speed wasn't fast and the customer service didn't make much of an...

SERVICE & CHECKIN -- 👍 great Free early checkin & uncovered parking available on site. Hospitality was incredible: great enthusiasm,...

SERVICE & CHECKIN -- Due to a delayed flight, I arrived in the middle of the night + had made a booking error... Not the best checkin...

SERVICE & CHECKIN -- Remarkable concierge! Norma was an MVP employee & made this my favorite Sonesta checkin experience of the year (Bay...

SERVICE & CHECKIN -- Early checkin is free when available. It's not the most eco-friendly or swift due to the paperwork, but it was...

SERVICE & CHECKIN -- Checkin speed could be a lot faster. Their welcoming hospitality + the friendly customer service certainly makes up...

SERVICE & CHECKIN -- 👍 great Very consistent & professional hospitality from every level of staff. Shanice specifically was as...

SERVICE & CHECKIN -- Free early checkin & uncovered parking is available. Tap payment also works here. Checkin was a bit slow (manual...

SERVICE & CHECKIN -- Cordial 🎩 & Fast checkin. No tap pay & more Dreadful resort fees 😞 ($28/night); overpriced for the value, on top...

SERVICE & CHECKIN -- 👍 great   Favorable checkin experience by professional and efficient staff. This hotel has a lot of features which...

SERVICE & CHECKIN -- I checked in early for free & received excellent customer service in the morning; great banter, good energy & very...

SERVICE & CHECKIN -- The receptionist James really made our day! He was entertaining & everything else a great representative should be:...

SERVICE & CHECKIN -- Efficient ❤️. Smooth checkin w/o unnecessary paperwork ♻️ & a pleasant personality for reception. LOBBY, ELEVATOR,...

SERVICE & CHECKIN -- 👍 good   Ideal representatives at the front desk: stylish, friendly & all smiles! Free early checkin & uncovered...

SERVICE -- Swift checkin under 5m. $8 self-service uncovered parking. No tap/electronic payment options. Staff were consistently...

SERVICE -- Completely contactless checkin + a virtual concierge to fullfill all your needs.. The SMS concierge checkout didn't work for...