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Jan 93 min read
Springhill Suites, Fremont Newark
SERVICE & TRANSITIONS -- 👍 good Pristine cleanliness & hospitality! The common spaces were so clean, well-lit, & contemporary that...
Jun 18, 20242 min read
Element, Houston Vintage Park
Functionally it was fine & I liked the customer service.
Cosmetically it's a nightmare where it matters most since this is an extended stay
Jun 10, 20244 min read
Walt Disney World Swan Reserve, Autograph Collection
5⭐️ Hospitality & amenities in a picturesque location! SERVICE & TRANSITIONS -- From the minute we walked in, everyone was exceedingly...
Jun 3, 20243 min read
Aloft, Dublin-Pleasanton
SERVICE & TRANSITIONS -- This Aloft pattern has grown on me. Each location has been impeccably clean; from the pool table to the...
May 25, 20243 min read
Marriott, Oakland City Center
SERVICE & TRANSITIONS -- What they lack in speed, they make up for in warmth. Dolly was an ace-- thank you sir!!🫡 Cleaning/runner staff...
May 20, 20241 min read
Sheraton, Universal
CHECKIN & SERVICE -- No fee for early checkin. The process wasn't particularly fast but the customer service was pleasant & the...
May 18, 20243 min read
Avenue of the Arts, Costa Mesa, a Tribute Portfolio Hotel
SERVICE & CHECKIN -- Kid friendly & pet friendly with parking & early checkin (free). 🙌. The parking is a bit expensive: $37 self-park,...
May 18, 20242 min read
Marriott, at the University of Dayton
SERVICE -- The checkin experience was aggressively mediocre. Despite paying for Concierge lounge access, we couldn't get into the room...
May 15, 20242 min read
Hotel Vance Tribute Portillo
SERVICE & CHECKIN -- Record for the fastest checkin... ever-- Well done gentlemen 🫡. Good customer service throughout our stay & phone...
May 14, 20243 min read
The Bidwell Marriott
SERVICE & CHECKIN -- Friendly staff at most levels with good energy & conversation skills. Early checkin was free & and a very generous...
May 14, 20242 min read
The Viv hotel, a Tribute Portfolio hotel
CHECKIN & SERVICE -- Staff were generally unenthusiastic & checkin was slow (3rd party booking workflow isn't particularly fluid). Early...
May 13, 20243 min read
Hotel Trio Healdsburg
SERVICE & TRANSITIONS -- Lightning fast early checkin facilitated by a friendly, diverse, & professional staff. Great aroma and...
May 10, 20242 min read
Element, San Jose airport
SERVICE & CHECKIN -- Helpful, attentive, & professional staff. The checkin speed can be improved by I was satisfied with the customer...
May 7, 20243 min read
Aloft, Silicon Valley
SERVICE -- Swift checkin under 5m. $8 self-service uncovered parking. No tap/electronic payment options. Staff were consistently...
May 7, 20243 min read
The Brown Palace Hotel & Spa, Autograph Collection
SERVICE & CHECKIN -- We had an issue with our booking via Expedia (wrong pics & sqft) but Adrianna went above & beyond to salvage our...
May 7, 20243 min read
Renaissance, Boulder Flatiron
SERVICE & CHECKIN -- 👍 great Free early checkin & uncovered parking is available. The checkin wasn't fast but the representative I...
Apr 27, 20242 min read
Residence Inn, San Francisco Airport, San Mateo
SERVICE & CHECKIN -- I like the property manager here; swift, personable, & respectful. No egregious fee for early checkin. Uncovered...
Apr 25, 20242 min read
AC Hotel Marriott, Pleasanton
CHECKIN & PROPERTY -- The staff were very hospitable, the checkin flow was just slower than average. No egregious fees for parking or...
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