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Walt Disney World Swan Reserve, Autograph Collection
5⭐️ Hospitality & amenities in a picturesque location! SERVICE & TRANSITIONS -- From the minute we walked in, everyone was exceedingly...
Jun 10, 20244 min read


Aloft, Dublin-Pleasanton
SERVICE & TRANSITIONS -- This Aloft pattern has grown on me. Each location has been impeccably clean; from the pool table to the...
Jun 3, 20243 min read


Chez Hotel
SERVICE & TRANSITIONS -- The male receptionists is as hostile/ confrontational as other reviews mention (what is there to be upset about...
May 29, 20243 min read


Marriott, Oakland City Center
SERVICE & TRANSITIONS -- What they lack in speed, they make up for in warmth. Dolly was an ace-- thank you sir!!🫡 Cleaning/runner staff...
May 25, 20243 min read


Parc 55, San Francisco
SERVICE & CHECKIN -- Not much energy or banter from these employees. They're some of the stiffest customer facing personalities I've...
May 21, 20242 min read


The Spring Resort & Spa
CHECKIN & SERVICE -- Great mobile checkin experience with support for electronic payment methods + we got to checkin early. The staff...
May 20, 20243 min read


Sheraton, Universal
CHECKIN & SERVICE -- No fee for early checkin. The process wasn't particularly fast but the customer service was pleasant & the...
May 20, 20241 min read


Country Inn & Suites by Radisson, Dayton South, OH
SERVICE & CHECKIN -- I was impressed by the exceptionally fast bell service here. The checkin experience wasn't swift in comparison,...
May 17, 20242 min read


Crowne Plaza, Costa Mesa Orange County, an IHG Hotel
SERVICE & CHECKIN -- Lightning fast checkin with early checkin available for free. Very positive experience with the stylish front desk...
May 16, 20242 min read


Worldmark, Portland Waterfront Park
SERVICE & CHECKIN -- Checkin here is inherently lengthy due to the feature overview & different guest systems. Normally I abhor slow...
May 15, 20243 min read


SureStay Plus Hotel by Best Western, Humble
SERVICE & CHECKIN -- The woman at the front desk had such a sweet personality. Checkin is predominately analog & manual; very slow as a...
May 15, 20242 min read


Staybridge Suites, Newark - Fremont
SERVICE & TRANSITIONS -- A pet friendly location where the staff were always pleasant. Checkin speed is a bit slow but they try to be...
May 10, 20242 min read


Country Inn & Suites, by Carlson, Springfield, OH
SERVICE & CHECKIN -- Stylish hospitality staff & a Free early-checkin policy always win me over. The actual checkin process has room to...
May 9, 20242 min read


Hotel Review: The Mandarin Oriental, Miami
SERVICE -- 👍 great Check-in was fantastic & included a tasteful welcome package (habanero-lime chocolate & alkaline water). Courteous,...
May 7, 20243 min read


The Donatello
SERVICE & TRANSITIONS -- Pleasant reception staff & efficient checkin. The valet were also very professional. The Spa staff (supervisor...
May 6, 20242 min read


Worst in state (HI): Hilton Grand Vacations Club Ocean Tower Waikoloa Village
SERVICE -- 👎 bad No early checkin, nor on time. Late checkin (by a few hours) seems to be the norm so prepare to walk around the...
Mar 21, 20244 min read


Worst in State (FL): Gaylord Palms Resort & Convention Center
AKA the racist one... I was VERY excited to experience this property & brand initially. With exactly 5 locations in the US, I had been...
Mar 6, 20242 min read
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