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Jun 10, 20244 min read
Walt Disney World Swan Reserve, Autograph Collection
5⭐️ Hospitality & amenities in a picturesque location! SERVICE & TRANSITIONS -- From the minute we walked in, everyone was exceedingly...
Jun 3, 20243 min read
Aloft, Dublin-Pleasanton
SERVICE & TRANSITIONS -- This Aloft pattern has grown on me. Each location has been impeccably clean; from the pool table to the...
May 29, 20243 min read
Chez Hotel
SERVICE & TRANSITIONS -- The male receptionists is as hostile/ confrontational as other reviews mention (what is there to be upset about...
May 25, 20243 min read
Marriott, Oakland City Center
SERVICE & TRANSITIONS -- What they lack in speed, they make up for in warmth. Dolly was an ace-- thank you sir!!🫡 Cleaning/runner staff...
May 21, 20242 min read
Parc 55, San Francisco
SERVICE & CHECKIN -- Not much energy or banter from these employees. They're some of the stiffest customer facing personalities I've...
May 20, 20243 min read
The Spring Resort & Spa
CHECKIN & SERVICE -- Great mobile checkin experience with support for electronic payment methods + we got to checkin early. The staff...
May 20, 20241 min read
Sheraton, Universal
CHECKIN & SERVICE -- No fee for early checkin. The process wasn't particularly fast but the customer service was pleasant & the...
May 17, 20242 min read
Country Inn & Suites by Radisson, Dayton South, OH
SERVICE & CHECKIN -- I was impressed by the exceptionally fast bell service here. The checkin experience wasn't swift in comparison,...
May 16, 20242 min read
Crowne Plaza, Costa Mesa Orange County, an IHG Hotel
SERVICE & CHECKIN -- Lightning fast checkin with early checkin available for free. Very positive experience with the stylish front desk...
May 15, 20243 min read
Worldmark, Portland Waterfront Park
SERVICE & CHECKIN -- Checkin here is inherently lengthy due to the feature overview & different guest systems. Normally I abhor slow...
May 15, 20242 min read
SureStay Plus Hotel by Best Western, Humble
SERVICE & CHECKIN -- The woman at the front desk had such a sweet personality. Checkin is predominately analog & manual; very slow as a...
May 10, 20242 min read
Staybridge Suites, Newark - Fremont
SERVICE & TRANSITIONS -- A pet friendly location where the staff were always pleasant. Checkin speed is a bit slow but they try to be...
May 9, 20242 min read
Country Inn & Suites, by Carlson, Springfield, OH
SERVICE & CHECKIN -- Stylish hospitality staff & a Free early-checkin policy always win me over. The actual checkin process has room to...
May 7, 20243 min read
Hotel Review: The Mandarin Oriental, Miami
SERVICE -- 👍 great Check-in was fantastic & included a tasteful welcome package (habanero-lime chocolate & alkaline water). Courteous,...
May 6, 20242 min read
The Donatello
SERVICE & TRANSITIONS -- Pleasant reception staff & efficient checkin. The valet were also very professional. The Spa staff (supervisor...
Mar 21, 20244 min read
Worst in state (HI): Hilton Grand Vacations Club Ocean Tower Waikoloa Village
SERVICE -- 👎 bad No early checkin, nor on time. Late checkin (by a few hours) seems to be the norm so prepare to walk around the...
Mar 6, 20242 min read
Worst in State (FL): Gaylord Palms Resort & Convention Center
AKA the racist one... I was VERY excited to experience this property & brand initially. With exactly 5 locations in the US, I had been...
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