SERVICE & TRANSITIONS -- The decor was amazing: opulent, ornate, and regal. Just MASSIVE & equally lively. Check-in speed was also...

5⭐️ Hospitality & amenities in a picturesque location! SERVICE & TRANSITIONS -- From the minute we walked in, everyone was exceedingly...

SERVICE -- Completely contactless checkin + a virtual concierge to fullfill all your needs.. The SMS concierge checkout didn't work for...

SERVICE  -- 👍 great Check-in was fantastic & included a tasteful welcome package (habanero-lime chocolate & alkaline water). Courteous,...

CHECKIN & SERVIC E -- Checkin felt slow & inefficient; it would be nice to see more automation, tap pay, & less paper waste ♻️. This...

AKA the racist one... I was VERY excited to experience this property & brand initially. With exactly 5 locations in the US, I had been...