SERVICE & CHECKIN  -- Not much energy or banter from these employees. They're some of the stiffest customer facing personalities I've...

SERVICE -- A+ hospitality & customer service from the front desk with fast early checkin. ROOM ( walkthrough ) -- The rooms are...

SERVICE & TRANSITIONS -- Impressive lobby layout. Very clean; perfect balance of function & glitz.  Staff were personable & enthusiastic,...

CHECKIN & SERVICE -- Great mobile checkin experience with support for electronic payment methods + we got to checkin early. The staff...

SERVICE & CHECKIN  -- 👍 great The employees are so hospitable & consistent in customer service, over the phone & in person. Jennifer...

CHECKIN & SERVICE -- No fee for early checkin. The process wasn't particularly fast but the customer service was pleasant & the...

**The website recently received a much needed overhaul, which is great to see because booking was a nightmare (directly & 3rd-party)....

SERVICE & CHECKIN -- Kid friendly & pet friendly with parking & early checkin (free). 🙌. The parking is a bit expensive: $37 self-park,...

Off-putting demeanor from staff during checkin & very disorganized (i.e. one person approved late check out; another said it was a...

SERVICE -- Great customer service, in a premier location, with tons of sponsored activities. The views are picturesque & the...

CHECKIN  -- 👍 great Great checkin experience: fast, friendly, & informative. The customer service was top notch. ROOM  [2 Queen Beds] --...

SERVICE & CHECKIN -- Checkin was fast & tap payment is accepted here. Early checkin is available for a $40 fee (quite egregious since...

SERVICE & CHECKIN -- Lightning fast checkin with early checkin available for free. Very positive experience with the stylish front desk...

SERVICE & CHECKIN -- The checkin took such a long time. I still enjoyed interacting with the staff; they were always warm, helpful, &...

SERVICE & CHECKIN -- Great atmosphere & customer service upon walking in. Strong efficiency & management displayed by staff. Checkin was...

CHECKIN & SERVICE -- Staff were generally unenthusiastic & checkin was slow (3rd party booking workflow isn't particularly fluid). Early...

SERVICE & TRANSITIONS  -- Lightning fast early checkin facilitated by a  friendly, diverse, & professional staff. Great aroma and...

CHECKIN & SERVICE -- The early/daytime staff is much more pleasant to interact with than the late/evening. Early checkin is possible for...

SERVICE -- Early checkin was free & the process was fast. No electronic/tap pay based on how they processed my card. Uncovered...

SERVICE & CHECKIN -- Checkin was slow as molasses (so much paperwork) ontop of the long wait for a room to become available. When early...