Wyndham Grand, Las Vegas

Jun 27, 20243 min read

...or Club Wyndham Grand Desert... or Grand Desert Resort... (marketing/branding for this loc is screwy).

SERVICE & TRANSITIONS -- 👎 A chaotic lobby situation: loud, unintuitive, & a huge vehicle "prize" impeding coherent navigation of the space.

An overwhelming place to be during checkout or peak hours (FWIW I did checkin on Father's Day).

Concierge was slower than other Wyndhams I've visited, too much pomp & circumstance IMO, but hospitality was excellent on every level. Thankfully there's a virtual (text) concierge to streamline questions/requests.

The grounds are beautiful & public spaces are impeccably clean (⚠️mopping high traffic areas during checkout hour isn't safe FYI). Signage is both a little & a lot... even with their map it's easy to get lost initially.

11am late checkout

MVP employees: April Jones

ROOM (1BR Apartment )-- 👍 A layout which felt very nostalgic, like an east coast duplex.

Lighting, storage, & spaciousness were A+.

Seating was stiff & dated, unfortunately. The blindness for any ergonomics also hampered work productivity. No competent workspace here or in the "business center", which is more of an improvised public library corner.

Birds regularly roost & tap on the windows, making the view a turn off💩. This is a solved problem in most places; not sure what the deal is here...

⚠️ The laundry detergent supplied is very harsh on clothes; I recommend bringing your own.⚠️

BED -- 👍 Instant relaxation. High thread count sheets, house-brand pillows, cozy comforters, & an amazing BeautyRest mattress.

The status quo Wyndham setup that always sleeps very very well.

BATH -- 👎 Small & underwhelming on maintenance/upkeep.

The vanity was sufficiently spacious, staged with a few stock toiletries. Their usual bath product line wasn't setup, which was a bummer because it's quite nice.

It wouldn't have made a difference tho because our sink was clogged & the water never seemed to heat up.

Shower experience was also poor. The tub was severely worn tub. Towels were rough, thin, & ready to be recycled/replaced.

TV/ENT./ACTIVITIES -- 👍 2 HD TVs supported by very functional entrainment centers. They're easy to connect & configure for game consoles or streaming devices.

Cable signal was crystal clear, providing a dense channel selection.

Outside the unit were activities GALORE: A highly social pool area, movie theatre, spa services, & a gym. All of these spotless, well-maintained, & the vibes were always friendly.