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Walt Disney World Swan Reserve, Autograph Collection

5⭐️ Hospitality & amenities in a picturesque location!



SERVICE & TRANSITIONS -- From the minute we walked in, everyone was exceedingly professional, engaging, & always greeted us with a smile.

The employee handling our checkin, Frank, was awesome. He had a warm personality, and went out of his way to make us comfortable. Same goes for housekeeping staff.

The uniforms designed for this location are also neat; very on-theme w/o appearing bland or dated.

Transitions were pristine-- impeccably clean, bright, & exuding elevated glam ✨.

Dazzling artwork adorns the halls &  a tasteful playlist of quality tunes is always within earshot.

The seating was exceptionally comfortable; just what we needed after a red eye from California.

1hr (12pm) late checkout is a heinous $50. Not worth it.

Laundry services are available at the sister property (Dolphin). $3 wash; $3 dry; dryers aren't performant & it took 2 cycles for us.

MVP employees: Franky


ROOM -- Wowowowowowow😍🤩. 

Contemporary-lux, while also feeling cozy & fun-- not to mention spacious!

Amazing lighting & views from our floor-to-ceiling windows, with blackout drapes that came in handy when we wanted to sleep in. 

Whether you're into people watching or staring off into the distance, a pool/park view is definitely worth the premium!

My only complaints are: 

The Minimal table top space, esp for a junior suite. Ergonomics weren't conducive for remote work. The Phone was also oddly unintuitive...


BED -- For the most part I liked this composition: A supportive King mattress with a balanced firmness & huge pillows.

It would be a lot better if this pillow build had more loft (lacked support). The linens were also uncomfortable bc this blend isn't breathable; not what you want in this microclimate.

Overall, the quality of sleep was good after adjusting the thermostat a few times.

Bedside utility was strong too: USB charging, Bluetooth speaker, night lights, etc


BATH -- Picturesque from the wallpaper down to the wash basins. Light fixtures were very entertaining. the shower textures were equally inspiring, with a premium rainfall installation + powerful hand shower.

The shower experience itself was mixed...  😞 Water takes a while to heat & pressure is on the weak side. Their brand of bath products, "Vitamin C", smell awful & left my skin dry. 

⚠️BRING YOUR OWN BATH PRODUCTS.

Everything else was positive: good dimensions, large fluffy towels, cozy robes, wide sinks, & lots of vanity space.

Worthy of eye candy status.


TV/ENTERTAINMENT -- 65" HDTV Marriott TV solution: high-end wall-mount. Port access is seamless for connecting consoles & Google TV. Streaming Taylor Swift era's tour was spectacular from bed ✨.

A cornucopia of activities on & off site. The resort's mobile app is actually useful & is the best way to get familiar with those offerings. There's simply too much to list in 1 review. It's also necessary as a directory & means of reservations. 

We were most excited by the large pool, water toys, & Mini golf!

Access to amenities at sister resorts (dolphin & swan) like Game Room, paddle boats, etc are also included.


WI-FI & CELL RECEPTION -- GREAT free WiFi offering, minus being unencrypted. 

Security should be a priority in such a large, contemporary, & family-friendly hotel where children regularly connect to the network.

Cellular was generally a struggle & performs inconsistent throughout the building, especially lower levels.

--Performance--

Video streaming - good

Online gaming - average

Video chatting - good 

--Nerd Stats--

83-122 Mbps download 

78-125 Mbps upload

0% packet loss

10 ms latency

1 ms jitter


FOOD & DRINK -- ⚠️Not DoorDash friendly, which is probably for the best as drivers are easily confused identifying the diff properties.

In-room dining was DELICIOUS, although food arrived cold consistently. The experience remained positive because the flavors stand all on their own-- so so good!

We tired the Bistecca, Half-Half Souvlaki, Filo, Roasted turkey club, Pepperoni flatbread, 

Avocado toast, & Mickey Mouse Belgium waffles.

Each dish was exceptional! The pepperoni pizza doesn't present well but it's the best tasting gluten free pizza I've had in years!

A bar & snack shop are located on the main floor, offering coffee & premade meals. The cranberry orange muffin was horrible; good flavors conceptually but the recipe & overcooking ruined it.

in-room:

❌ microwave

✅ mini-fridge (small)

✅ coffee

❌ tea

❌ wet-bar

❌ mini-bar




NOISE -- sound proof 👍


LOCATION -- Not crowded during the height of summer & felt as safe as can be.

Transportation to Disney parks & access to the other sister resorts is included. Bus drivers can be absent-minded while making rounds; stay alert to avoid missing your stop.

Minnie Vans were such a cute concept & better than the typical Lyft experience. I highly recommend trying at least 1.


RATING

Loved everything about it, minus the resort fees.

The other functional amenities are provided by sister properties & it's a newer (2021) hotel. This feels disingenuous & unjustified for a property that didn't exist before the pandemic...

Drip Pricing + Resort Fees will eventually be outlawed so the pricing should be more different by then (🤞).

The experience is still really unique: the design (Michael Graves is brilliant), hospitality, & accommodations all exceeded our expectations.

I would stay here again & highly recommend it.

5/5 ⭐️


P.S.: The "Lost + Found" is purely lip service; do NOT bring anything irreplaceable to this hotel.

We went through the motions of "filing a ticket", despite calling 30m after check out, for help securing keepsakes left in a public space. Nothing was done & nothing was found.


@mrstaycation



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