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The Platinum Hotel


SERVICE & CHECKIN -- 👍 great

Very consistent & professional hospitality from every level of staff.

Shanice specifically was as efficient as she was helpful; great character, positive, & and really nice smile!

Early checkin is free but it wasn't as fruitful for myself & droves of other guests (rooms are large so the turnaround time makes sense). Late checkout (1hr) was also free.

The SMS Virtual Assistant (Ivy) service was responsive & convenient.


TRANSITIONS -- 👍 great

The lobby was clean & more functional than flashy. Limited standing space made it prone to congestion but the adjacent lounge had very chill vibes & adequate seating. 

Elevator lifts were abundant, fast, & spacious. 

Transitioning through the rest of the building felt pleasant & easy to navigate.


ROOM (signature suite) -- 👍 great Clean & modern 1BR unit reminiscent of an elevated, but slightly dated, timeshare.

Overall it was a well-appointed room & I enjoyed the design for its high-ceilings & good lighting.

Lots of other notable features: ample accessible outlets, full size mirrors, furnished patio space, & lots of storage.

Cons: The dedicated workspace isn't the most comfortable or ergonomic; lack of recycling receptacles.


BED -- 👎 poor Underwhelming setup.

The mattress, a throwback (Serta) innerspring King, was nostalgic but overdue for an upgrade.

Linens didn't live up to the "patented technology hype"; very inconsistent softness between pillow cases & bed sheets.

Pillow build was ok, good loft & firmness, but too small (Standard).


BATH -- 👍 great A large bath space with a rockstar tub, perfect for a couple's bath or deep soak in a bath bomb.

The walk-in shower isn't as glamorous & water pressure (throughout) wasn't consistent or strong.

But the rest of the installation was functional & clean. I liked the quality of their towels & there were plenty of Well Spa toiletries provided.


TV & ENTERTAINMENT -- 👎 poor Significantly dated: multiple standard definition ~20" TVs from LG & Sharp. The living room mount is very robust but the display just doesn't do it justice. The Bose sound system was the better entertainment piece & was fun to use.


WI-FI & CELL RECEPTION -- 👎 poor Verizon service performed well throughout the unit.

Complimentary (unencrypted) Wi-Fi is responsive but throughput is one of the worst I've experienced in Vegas. No premium offering is available, so bring a hotspot!

--Performance--

Video streaming - good

Online gaming - good

Video chatting - good

--Nerd Stats--

9-11 Mbps download

8-11 Mbps upload

0% packet loss

5 ms latency

10 ms jitter


FOOD & DRINK -- 👍 ok Not DoorDash friendly for contactless delivery.

Dining services are also closed on Tuesday & Wednesday.

Thankfully the kitchen was exceptionally clean, stocked with dishes, & fully operational. The fridge condenser was unusually loud but no issues with cooling or any other appliances (stove, oven, dishwasher, coffee pot).

Snacks & drinks are available for purchase in the lobby.


NOISE -- 👍 good

Not particularly sound proof when ambulances & sirens are in the area, but it's a quiet environment. No complaints.


RATING

Price: $262.25/night

Was it worth it: yes

Best part: view

Customer service & price make this location really competitive. It's not suitable for remote work or a staycation (depending on the day of the week), but it has plenty to offer. Most importantly: my stay was quiet & comfortable.

I would stay here again to explore the other configurations & recommend it to others looking for a nice off-strip property.

4/5⭐️


@mrstaycation



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