SERVICE & CHECKIN -- 👍 great
Infectiously kind & personable employees that operate a fast & efficient checkin flow-- blink & you'll miss it!
Customer service was consistently professional in-person & via phone.
Early checkin was free & ditto for late checkout, up to 1hr.
TRANSITIONS -- 👍 great
A dazzling interior curated by expert aestheticians. 🤩
The vibe was heavily old-world glamour & we were impressed with the grandeur of this lavish lobby & building architecture.
Transitions felt equally classy inside golden elevators & carpeted halls.
ROOM [Executive King] -- 👍 ok
Comfortably spacious guest rooms with a modern design, featuring your favorite shades of hotel-brown /s.
What it lacks in design, it certainly makes up for in function: sliding windows, blackout shades, a huge workspace, ergonomic seating & a wonderful view.
It was oddly deficient on storage for such a deluxe room; the closet space in this one was awkward & off-putting.
There were a lot of small pests in our room which was upsetting. They mostly kept towards the curtain area so we didn't complain, but we had to be extra strategic about food.
BED [king] -- 👍 great
Really really REALLY great sleep....
This Posturpedic Plush line is a 10/10 & one of my favorites.
Linens were equally premium, featuring some patented centrum core tech -- Super soft.
Layered with pillows that felt like tiny clouds; sufficiently dense with a supportive medium fill.
And a fluffy duvet to tie it all together.
Glorious~.
BATH -- 👎 poor
A rollercoaster of emotions...
Pros: HUGE space, luxurious deep-soaking alcove tub, designer bath products (Essential Elements), soft cotton-blend (70/30) bath robes.
Cons: Low/inconsistent cleaning standards (Black mold in shower; dirty grout; Calcium buildup on shower head), inconsistent & weak water pressure, rusty vents, & poor ventilation.
The tub experience was phenomenal & worth procuring a few bath bombs/salts, but as a whole this bathroom was unsatisfactory.
TV & ENTERTAINMENT -- 👍 ok
A Samsung FHD 48" TV with basic programming on swivel stand.
It's an older model so YMMV for Google TV / HDMI devices.
Overall quality was fair but it's dimensions are imbalanced for this size room.
WI-FI & CELL RECEPTION -- 👍 great
Best hotel wifi in all of Portland--and it's free!
I wish it was more secure, but no complaints otherwise (take note Hotel Bidwell...).
Great reception throughout the building.
--Performance--
Video streaming - GREAT
Online gaming - GREAT
Video chatting - GREAT
--Nerd Stats--
128-380 Mbps download
100-368 Mbps upload
0% packet loss
8 ms latency
3 ms jitter
FOOD & DRINK -- 👎 poor
Severely limited wrt convenience & utility.
Not DoorDash friendly.
Tiny mini fridge & coffee bar in the room.
The (only) community microwave is accessible in the lobby.
Ice machines available on guest floors.
NOISE -- 👎 bad
We really felt the noise in this one...: Service-vehicles, loud unhomed, traffic, etc.
Street level conversations were audible from 6 floors up!
Terminal AC is louder than most installations I've seen.
RECOMMENDATION
Final price: $161.54/night
Was it worth it: yes
Best part: WiFi
More consistency & attention to detail would go a long way here. It has a great "feel" but we didn't hit the room lottery.
I'd try it again if the cleaning standards / pest control improved.
Too risky for a recommendation if any of the above details are dealbreakers for you.
3/5 ⭐️
@mrstaycation
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