Service -- Terrible check-in...
Confusing to navigate; lack of signs, lights, (properly annotated) directories. Customer support for the property was condescending & was generally unhelpful over the phone until we asked to speak to a supervisor. It's a ghost town (for better or for worse) outside of peak business hours, so try to arrive early!
The building numbers & street addresses also need to be reconciled as it currently points to a storage unit vs the entrance.
Room (condo) -- Incredibly spacious condo for multiple couples and/or families.
Plenty of desk space to work, counter space to cook, & table space to share meals.
The balcony is an amazing lounging space; great for people watching or listening to the rain.
Unexpectedly comfortable couches-- great for napping or sitting. Very cozy space with lots of tasteful stock furnishings, fireplace, & paintings.
Generally peaceful & quiet unless the upstairs guests have kids running around.
Good cleaning standards.
Kitchen -- Full kitchen with modern stainless steel kitchen aide & cuisine art appliances, plus all the tools & dinner ware you might need.
The dishwashing is hit-or-miss & is all by-hand since the topside washer buttons are blocked by the island. Otherwise it's a great kitchen. Very comfortable bar seats for eating at the island.
Bed -- Large canopy bed with a king mattress. The mattress was overdue for a refresh/flip & the pillows weren't dense enough, but the linens were clean & soft. A humidifier is included & can be found in the closet.
Bath -- Bathrooms are equipped with a few pre-stocked bath products, but bring your own as it's incredibly dry up here!
Very well-maintained combination shower-tubs; No visible rust or pink mold.
Single spray pattern shower head, no hose or frills.
Tubs are deep enough for a long soak in salts & a bath bomb, available at the village market.
The tiles have a great texture & aesthetic. The backsplashes are eye catching.
Good size towels without much wear & tear.
Strong water pressure throughout.
Standard professional series (2-ply) toilet paper.
TV -- Multiple flat screen smart TVs with well-placed mounts.
Screen share/Casting is supported & streaming apps are available.
Wi-Fi -- Blazing fast & stable; streaming, conference calls & uploads had great quality of service.
870 Mbps download
25 Mbps upload
Cell reception was also consistently strong throughout the unit.
Food -- Absolutely nothing outside of the low-effort restaurants in the village & a small market. There's quite a selection of overpriced groceries, with an assortment of allergen friendly meals. Unfortunately, all the frozen foods purchased from multiple isles were badly freezer burned. I highly recommend packing your own groceries.
The business hours are very inconvenient here: Thursday - Monday, 8am-8pm
Rating
Amazing property for a self-contained staycation, but the "vacation village" angle is lacking a property/community manager to make the experience as consistent & hassle free as possible. It can be quite frustrating for a first-timer but once you settle in, it's a pleasantly secluded stay.
✅ comfort
⭕️ quality
⭕️ convenience
4/5 ⭐️
@mrstaycation
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