SERVICE & CHECKIN -- Remarkable concierge!
Norma was an MVP employee & made this my favorite Sonesta checkin experience of the year (Bay area Sonestas are underperforming heavily on this).
Parking is available on site & they accept Tap payment.
Other staff members were equally friendly-- they actually greet & smile!
Room for improvement: It was a lengthier process than most hotels + required manual paperwork to complete. Early checkin also comes with a fee.
LOBBY, ELEVATOR, CORRIDORS -- The mini library near the elevators was a nice touch.
Transitions need some work: guest floors had an odor, the carpet was stained, & all the sanitizing dispensers were empty.
This building has seen some things; it's an adjustment for sure...
ROOM (walkthrough) -- Brown, brown, and MORE browns~
The color palette is uninspired & doesn't offset the heavily worn interior. Still, there a lot to appreciate.
Strengths: lots of storage, open space, work desk, ergonomic seating, & adequate overhead lighting.
There was a flight odor, but functional windows took care of that.
The leather Recliner was also a treat.
BED -- It did what it was supposed to.
No lasting impressions & no complaints.
BATH -- A medium-sized bathroom, with a surplus of towels! They're a bit thin & on the smaller side, but the quantity makes up for it.
The combination shower had excellent water pressure & bath products were pre stocked. Ventilation was also strong.
TV & ENTERTAINMENT -- Dated on the entertainment center, featuring a ~40" mounted Panasonic SD TV.
I recommend catching up on your reading with a book from the library downstairs.
WI-FI & CELL RECEPTION -- Verizon coverage is bare minimum even when standing by the window in comical positions🫠;
A struggle for remote work.
--Performance--
Video streaming - average
Online gaming - average
Video chatting - average
--Nerd Stats--
5-15 Mbps download
4-19 Mbps upload
0% packet loss
16 ms latency
7 ms jitter
FOOD & DRINK -- DoorDash friendly & very convenient with lots of variety. There's a mini market downstairs & a dinner within walking distance.
The kitchenette is also well-equipped with ample cookware & appliances like a coffee pot & 2-burner stove. Despite the wear & tear, everything was functional.
NOISE -- It was an extremely quiet environment, nicely tucked away from through-traffic. There was awfully loud ceiling work/maintenance during my stay which was really unpleasant.
LOCATION -- Lots of access within walking distance to shops, restaurants, & transit.
VERDICT
What they lack in luster, they make up for in sincerity. The building is overdue for modernization & from what I can tell they are actively working on it. It's a decent stay if you're optimizing for function.
Looking forward to a renovation here🙏.
3.5/5 ⭐️
@mrstaycation
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