CHECKIN & SERVICE -- No fee for early checkin. The process wasn't particularly fast but the customer service was pleasant & the representatives were very helpful in navigating my booking error.
1hr late checkout available.
ROOM -- The lobby & hallways are incredibly luxe... But the room really fell short: there was a significant amount of dust, spiderwebs/cobwebs, & generally didn't reflect great cleaning standards (windows, wallpaper).
On the positive side: it was spacious, had ample seating, & a great view.
BED -- Pillows here were amazingly dense & the microfiber sheets were very comfortable.
BATH -- The bathroom was not my favorite..
There were dead bugs in the corners, the toilet seat was obnoxiously noisy, & the water pressure wasn't strong for such a streamlined shower. But there are Gilchrist & Soames bath products provided.
WI-FI, TV, ENTERTAINMENT -- Functional wall mount with all the features.
Flat screen LG TV with streaming support.
Wi-Fi is unencrypted but performed very well:
Video streaming: great
Gaming: great
Video chatting: great
NERD STATS:
68-115 Mbps download
89-107 Mbps upload
0% packet loss
7ms latency
3ms jitter
FOOD & DRINK -- DoorDash friendly + medium mini fridge in room.
NOISE -- Very good noise isolation between rooms & housekeeping staff is quiet.
VERDICT
It's a decent stay considering the location & competitive price but maintenance & housekeeping could be largely improved.
Check this place out if you're looking to optimize on price + proximity to universal.
3.5/5 ⭐️
@mrstaycation
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