SERVICE -- Very disconcerting & insecure payments processing here.
I booked with a third party & paid in advance. I expected to provide a card for incidentals as a pre-authorization charge, which was processed with a card reader. But they also manually input card details into the computer a second time to "register" the card (???). I've stayed in hundreds of hotels & never experienced this. If you have to stay here, I recommend using a card you don't "love-love".
Elevators use touch screens & were fast.
ROOM -- The room is visibly worn-down...: Rusting shower head & curtain rod;
Cracked barstool leather; Dented bathroom door; smoke detector wiring exposed.
Thin walls all-around so bring your noise-cancelling headphones.
Wonderful view across Ontario from the balcony, although the floor & windows are in need of an update, polish, & detailing.
BED -- The mattress was only a queen but still plenty of room to stretch out, work, & get a restful sleep. I enjoyed the puffy duvet, soft pillows, and clean linens. Suede headboard was also a nice touch. USB outlets in the night table lamps were convenient.
⚠️The bed frame corners are too sharp for the short walk space, so be careful.⚠️
BATH -- Low quality bath products, don't bother with these. Showering was a NO-GO, but the bathtub was wide, deep, and clean.
The toilet wasn't sturdy & ran constantly after flushing (buttons).
FOOD & DRINK -- Ample cabinet space & stainless steal appliances. There is also a dishwasher in the unit, but you're on your own for cookware & dining ware. Not really primed for a staycation (or microwave meals & food deliveries).
DoorDash friendly for food deliveries, but UberEats has a better selection here for those with food allergies.
WI-FI -- Surprisingly performant free Wi-Fi for working & video calls.
Cell reception was consistently 1-2 bars from the 14th floor.
VERDICT
Not a 4* experience, but I was comfortable.
I wouldn't stay here again unless it's renovated.
2/5 ⭐️
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