SERVICE & CHECKIN -- Early checkin available at no extra cost.
Checkin speed wasn't fast and the customer service didn't make much of an impression.
Phone service could be more timely & it takes a long time to service requests (towels).
Uncovered parking is available onsite.
LOBBY, ELEVATOR, CORRIDORS -- The lobby is designed around an extravagant winding stairway. This is great eye-candy & a pleasant change of pace from riding an elevator, but the carpeted steps need more attention (crumbs, dirt, etc).
ROOM (walkthrough) -- I never really settled into the room; there was a bit of an odor when we entered the room, lighting was dim & depressing inside while absurdly bright flood lights are installed against the bedside windows outside.
FWIW it was still functional: spacious for 2, had plenty of seating, dedicated ergonomic workspace, ample storage space, & working windows, etc.
But cleaning standards (cobwebs, stains) & the drab atmosphere just didn't live up to the 3rd party reviews & pictures. The AC ( dated terminal installation) was also insanely noisy.
BED -- We slept in a double queen configuration. The mattresses had great firmness & the bedding was decent. The pillows weren't at all supportive & lack density/body.
The flood lights made sleep difficult if you're light sensitive & the curtain setup isn't a robust blackout design.
BATH -- Medium sized bathroom with combination shower-tub & Dove shower products + toiletries. It was clean enough & the water pressure was adequate. The exhaust is very loud.
WI-FI, CELL SERVICE, TV, & ENTERTAINMENT -- Severely unmotivated to review or utilize any of these amenities due to the quality of the room.
FOOD & DRINK -- DoorDash friendly.
Microwave, medium mini fridge, & mini coffee bar available in-room. There's also complimentary popcorn!
NOISE -- The parking lot commotion can become an irritant but everywhere else on the property was peaceful.
VERDICT
Not what I envisioned for my first la Quinta, or maybe that's the status quo & I just wasn't aware.
Either way, it wasn't comfortable & I don't see myself returning despite the enticing living-room tubs pictured online 😭.
2/5 ⭐️
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