Holiday Inn & Suites, Oakland Airport review including video

SERVICE & TRANSITIONS -- Impressive lobby layout. Very clean; perfect balance of function & glitz.

Staff were personable & enthusiastic, facilitating average-speed checkins. Manual paperwork & lack of Tap Pay made the process slower than it needs to be.

Gated parking on site is a nice perk but also easily confuses ride share drivers. The police/security presence can be comforting too if you aren't from this area.

Access to a full gym + laundry services are included & the facilities are in great condition.

ROOMS (423, 143) -- The Accessible rooms are incredible; more spacious than the status quo 👍. Lighting is weak in these units consequently. It's still an enjoyable setup, with supportive seating & a generous amount of tabletop space.

Standard guest room layouts have much better lighting & views.

Good AC systems in both configurations, as well as some improvised storage. Better than nothing.

BED -- 👍 No complaints:

Lofty pillows

Form mattress

Cleans linens

Great sleep

BATH -- One of the worst shower experiences I've had recently: poor shower head patterns, rust, the smallest towels possible, mediocre water pressure...

Everything about this bath space was worse than the usual underwhelming status quo.

Dove bath products were a slight reprieve