SERVICE & CHECKIN -- Great atmosphere & customer service upon walking in.
Strong efficiency & management displayed by staff.
Checkin was fast but the fee for early checkin was $50. Absurdly high (25-30% of room rates) & unfortunately not appropriate for the caliber of room we received.
Thankfully parking & the late checkout was free (2hr).
Tap payment accepted here.
LOBBY, ELEVATOR, CORRIDORS -- The lobby was exceptionally clean, large, & had fully stocked snacks prominently on display.
Elevators are in great condition, fast, & spacious.
Transitioning to your room feels very fluid & pleasant walking down the wide corridors.
ROOM (guest room; mountain view) -- We booked a Double Queen room with the "Mountain View". The view can be hit or miss depending on floor & angle of room; not consistent enough to charge a premium IMO.
Typical L-shaped room, semi-spacious for 2, with high ceilings & Good lightening (natural, overhead, lamps galore). Ample storage, surface areas, & seating options.
Waste receptacles are unusually small & AC (terminal) gets loud.
BED -- We slept in the double queen configuration.
The Hilton bed pattern (house brand linens, pillow build, etc) is always comfortable & consistent in quality (soft and breathable).
Cons: I didn't enjoy the duvet due to its rough surface. The choice of base, made from an aluminum or steel like material, was noisy.
There were stains on our sheets, so not the greatest attention to detail during turnover either.
BATH -- The turnover wasn't great (again), visible hair, oil, dirt, dust, etc along walls + door.
Their sliding door installation was also poor. The pocket door-pull is only partially accessible when the door is fully closed, making it difficult to open (might explain the lack of cleaning).
On the positive side: nice streamlined glass shower stocked with Gilchrist & Soames ZERO% products & their multi-function (5) shower head delivered great water pressure.
TV & ENTERTAINMENT -- 55" Samsung HD TV unmounted setup & OEM remote.
Smart functionality is disabled, but it's easy to connect a GoogleTV/Chromecast.
WI-FI & CELL RECEPTION -- Hilton's typical complimentary unencrypted free wifi (~10mbps), no surprises here.
5G-uw carrier (Verizon) speeds delivered in this area & reception were good.
--Performance--
Video streaming - good
Online gaming - good
Video chatting - good
--Nerd Stats--
5-11 Mbps download
7-11 Mbps upload
0% packet loss
7 ms latency
1 ms jitter
FOOD & DRINK -- DoorDash friendly property so you can comfortably rack up those partner points.
Breakfast onsite (until 9am) costs $18. There are also snacks & drinks available for purchase on the first floor.
Mini-microwave and small mini-fridge provided in-room, along with bottled water ($3 for non-members!).
NOISE -- Perfectly quiet
LOCATION -- Safe & close to local businesses; ideal for work visits, conference stays, etc.
VERDICT
Good customer service & room rates; not-so-great room turnover.
It's still a competitive property with a lot of convenience.
I don't recommend arriving early due to the extraordinary checkin fee, but it's a fair choice when in town for business.
3.5/5⭐️
@mrstaycation
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