SERVICE -- Early checkin was free & the process was fast. No electronic/tap pay based on how they processed my card.
Uncovered self-service parking is free.
Late checkout offered (1hr).
The booking.com pictures misrepresented our room but the manager was very empathetic & quickly resolved the issue.
Very timely on answering phone calls.
5* customer service!
ROOM (Suite) -- Very homey & well-appointed room with good cleaning standards. Plenty of storage space for personal items & comfortably spacious for 2.
highlights:
Carpeted throughout, functional windows for fresh air, powerful AC unit, large work desk, ergonomic rolling chair, conveniently placed waste + recycling receptacles.
The huge leather sectional is an awkward sit for those with short frames/legs, but not terribly uncomfortable.
BED -- Clean, sturdy, & well-maintained.
The queen mattress wasn't firm enough for me but it's great for those that like softer profiles.
Bedding was cozy.
TV -- Small older model Samsung TV on swivel base with universal remote for Dish set top box.
The HDMI connection was flimsy so it took some effort to troubleshoot before we could actually watch TV.
Most of the remote buttons aren't compatible with this TV & require multiple presses perfectly aimed at the receiver to register inputs. Not great for navigating the thousands of channels.
WI-FI -- FREE ENCRYPTED WI-FI!
Performance is average on throughput but it's secure & we appreciate that 🙌.
Great QoS.
--Performance--
Video streaming - good
Online gaming - great
Video chatting - good
--Nerd Stats--
11 - 15 Mbps download
3-6 Mbps upload
Packet loss: 0%
BATH -- Small bathroom with visibly high cleaning standards.
Design-wise it's a bit dated but very functional & well-maintained.
Dove bath products are provided yet the shower experience isn't as enjoyable due to the tight dimensions & weak water pressure. Ventilation was very strong though.
FOOD & DRINK -- DoorDash/UberEats friendly.
Also a lot of favorable chain restaurants in walking distance.
Breakfast is provided onsite -- the eggs/omelets tasted so good!
Full fridge & kitchenette in the room, along with mini coffee bar & a full size microwave.
NOISE -- Great noise isolation & no complaints about guests or cleaning staff.
External noise from the nearby Highway & parking lot lowering can be loud.
RATING
Great service, good food, & competitively priced.
Not the best sleep but this is easily the best hotel within this stretch of Livermore.
Don't forget to checkin on Yelp to receive 10% off!
4/5 ⭐️
@mrstaycation
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