SERVICE -- 👍 great
I arrived in the dead of the night, but the receptionist still had a great attitude & was swift with the check-in.
She simultaneously handled some obnoxious guests with incredible grace & professionalism.
TRANSITIONS -- 👎 poor
The aesthetic in public spaces has a very cool vibe. After progressing through the lobby, the allure sharply declines. The halls weren't pretty... Temperatures were also unbearable for Texas. Trash pickup was also too infrequent.
ROOM (Accessible, King) -- 👎 poor
The status quo Element layout, slightly modified for Accessibility.
If you've stayed in one, you've stayed in them all, nothing to lambaste about this time (the Elements @ San Jose airport is the best example IMO).
The only con was the condition/upkeep (again). Cleaning standards were fine; this room just looked & felt very worn.
Not a good vibe or lasting impression.
BED -- 👍 great
Good enough for recharging during a layover ✈️.
BATH -- 👍 good
Clean & functional. No time to evaluate the shower.
TV/ENTERTAINMENT -- 👍 good
A 48-50" LG TV. I watched a few hours of cable and the quality was fine.
The remote is a disaster ergonomically though, but that's a Marriott brand decision.
WI-FI & CELL RECEPTION -- 👎 poor
Excellent cellular coverage in the room, but bare-minimum wireless.
--Performance--
Video streaming - average
Online gaming - average
Video chatting - average
--Nerd Stats--
4-10 Mbps download
7-10 Mbps upload
0% packet loss
31 ms latency
29 ms jitter
FOOD & DRINK -- 👍 great
A full kitchenette stocked with multiple sets of ready to use dining & cook ware.
in-room:
✅microwave (full-size)
✅mini-fridge (full-size)
✅coffee
✅tea
❌ wet-bar
❌ mini-bar
NOISE -- 👍 great
Based off a single brief night, I have no complaints.
LOCATION -- 👍 ok
Security presence is noticeable & made me feel safe.
Rideshare pickups & drop-off geography is a failure. The default GPS locations were always wrong. Someone should submit corrections to Google maps & co.
VERDICT
Price: free~
Was it worth it: yes
Best part: hospitality
Functionally it was fine & I liked the customer service.
Cosmetically it's a nightmare where it matters most since this is an extended stay destination.
Maintenance & a possible reno are overdue. It did not "feel" great/comfortable to be in.
Will not return; lukewarm recommendation.
3/5 ⭐️
@mrstaycation
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