Off-putting demeanor from staff during checkin & very disorganized (i.e. one person approved late check out; another said it was a mistake).
The property layout is confusing/unintuitive & can result in significantly long walks to and from your parking space (or reception) to the rooms. Not DoorDash friendly for contactless delivery nor is there a bell-person to 1) inform of delivery or 2) offer to bring delivery for a tip.
The elevators are slow & the Wi-Fi is even slower (if you're able to connect...).
The customer experience & hospitality is just so below par here.
The room itself was decent: it had a really chill vibe and was comfortably spacious for 2. We even had an enjoyable view of some baby ducks.
Bedding was fresh, clean, & delightful; quality sleeping arrangements.
It wasn't so strong on noise-isolation: walls are very thin & there were lots of kids running through halls.
VERDICT
Minus the natural environment & the room itself, it was a frustrating choice.
I wouldn't stay here again due to the headache of dealing with the staff. Maybe you'll have better luck...
3/5 ⭐️
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