**The website recently received a much needed overhaul, which is great to see because booking was a nightmare (directly & 3rd-party).
Very nice job on the site 👍.
*We bunkered down here during Hurricane Hillary. It was an adequate shelter but not the functional & convenient stay we envisioned for a $40/night resort fee. For comparison, that's 25-40% of room rates --quite steep-- for services, amenities, & staff we didn't have access to. The important ones (massage therapists, restaurant, spa services, etc) are actually facilitated by the sister property next door. It's a strange fee structure.
CHECKIN & SERVICE -- Positive checkin experience, albeit lengthy due to all the information to cover. No fee for early checkin & uncovered parking is available ( didn't use).
ROOMS (1, 2, 3) -- This property has accumulated many awards & popular mentions but the rooms were not in the best of shape. That made the disappointment more potent than expected: paint chipping/cracks, lots of rust in the bathrooms (no ventilation & windows sealed), leaky AC units, dead pests.
We tried two rooms: "William Cody Corner Room" & "Hope & Crosby Room". Functionally, neither was designed for us (average height & weight Americans): small robes & hotel stock, low door knobs, tiny fixtures.
The patios provide a great view & have seating options with more traditional/modern dimensions.
WI-FI -- Good Wi-Fi for remote work is important to me so this was a surprising reprieve & I wish there were more incentive to stay longer.
--Performance--
Video streaming - good
Online gaming - average
Video chatting - good
--Nerd stats--
143-180 Mbps down
123-136 Mbps up
0% packet loss
16 ms latency
3 ms jitter
FOOD & DRINKS -- Receptionist was really nice on the phone & enthusiastic to provide info on GF items since I have multiple food allergies. She advised that due to road closures they had low staffing & were running a limited menu & would transfer me directly to the restaurant to discus GF menu items but call went unanswered. This was the norm for phone service.
VERDICT
I really wanted to like this place and spend a week or so exploring different rooms, but it's more of a passing-through/novelty experience IMO.
If you're into boutique hotels with deep & rich history, then it's worth a look.
2/5 ⭐️
@mrstaycation
Comentarios