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avid Hotels, Columbus Northwest Hilliard

SERVICE & CHECKIN -- Friendly reception & a warm checkin experience.

The checkin wasn't fast & tap payment didn't work, but the hospitality was solid. Consistent customer service in person & over the phone.

Free early checkin & late checkout (1hr).

Uncovered parking available on site.


LOBBY, ELEVATOR, CORRIDORS -- Visibly high cleaning standards & in great condition.

I enjoyed the lounge area a lot: well-lit, spacious, & lots of utility.

It's a great space for socializing around a huge flatscreen or enjoying a snack from their mini market.


ROOM (guest room) -- Aromatic & clean!

Your standard L-shape layout, with a swanky interior. The color palette was fun, vibrant, & easy to settle into.

It worked really well with the choice of flooring. Rounded out with abundant natural + fluorescent light.

Contemporary (magnetic) DnD signs are always preferred so I was glad to see they're following the trend.

Cons: Limited storage space & dimensions, especially for a double; workspace was also small.


BED -- Double Queen configuration.

Sleep was rough...

The support has all but disappeared from these mattresses, which becomes doubly uncomfortable when dealing with such thick toppers.

Overdue for a refresh.


BATH -- Small (not cramped) bath space featuring a large vanity & walk-in shower.

Ventilation & water pressure were sufficient.

The bath products (JR Watson) were surprisingly good! The texture reminded me of the Dove hospitality line.

Cons: Towels were tattered & thin; Cleaning standards inside the shower were lacking (pink mold).


TV & ENTERTAINMENT -- Gigantic 55" Samsung UHD 4k TV.

Fixed wall mount kills the user experience but they offer a couple hundred premium channels, like HBO, etc.

Streaming & App Remote integrations are also built in.


WI-FI & CELL RECEPTION -- No complaints on reception (Verizon).

Complimentary WiFi, although unencrypted, was more than adequate for work.

--Performance--

Video streaming - great

Online gaming - great

Video chatting - great

--Nerd Stats--

23-82 Mbps download

13-46 Mbps upload

0% packet loss

14 ms latency

5 ms jitter


FOOD & DRINK -- DoorDash friendly!

Status quo 6-9 breakfast offering & a mini market are available downstairs.

The selection is ok, but pales in comparison to the gas station & Tim Hortons across the street.

Small mini fridge provided but NO coffee bar in-room.

Water station accessible on bottom floor.


NOISE -- Quiet environment minus the pets.

Walls are thin so bring noise cancelling headphones just in case.


LOCATION -- Everything one needs within walking distance: fast food, gas, coffee, etc.

The location felt safe enough.


VERDICT

Sleep wasn't great & there was a lot of barking at times. It's still a nice property & the staff were awesome. For a pet-friendly hotel in this area of Ohio, it's quite competitive. If you can tolerate the mattress, it's a great stay.

4/5 ⭐️


@mrstaycation

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@mrstaycation

@mrstaycation

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