SERVICE & CHECKIN -- Hospitality artisans, especially Francisco (I hope his name comes up during employee appreciation week🤞)!
The doormen consistently greeted me with smiles & were exceedingly professional. They actually put in the effort to learn names, which was chefs kiss.
$40 early checkin fee-- good grief 🤕.
12 pm complimentary late checkout.
LOBBY & TRANSITIONS -- Its a museum, hotel, & bar! The beat of 3 worlds blended into an elegant experience.
Elevators are sufficiently fast & secure. They are in need of higher cleaning standards as an area of improvement.
Public spaces become congested quickly during peak hours, but that's my only complaint about the orientation & flow.
ROOMS (guest room, suite) -- Loved it the moment I walked in; very "Mad Men" meets "Barbie" contemporary vibes.
Large, well-appointed rooms & even larger suites, comfortably spacious for 2.
Highlights: Copious amounts of storage, relaxing couches, functional windows, & excellently well-lit.
Cons: The electrical work; light switch locations are unintuitive & outlet distribution is inadequate.
BED -- Sheets were lux, clean & breathable.
Having numerous supportive pillows to snuggle with was a treat.
Bedding Texture was more "average" on softness & the duvet was underwhelming.
Mattress toppers were a bit too soft for me but the mattress itself still provided a good level of firmness.
BATH -- Brilliant design: contemporary with lots of gold accents & fixtures.
Rejuvenating shower experience: responsive temperature control, designer bath products (Malin + Goetz), & moisturizing toiletries.
Tile texture inside the shower was a fun break from the norm. On par with a spa experience. The water pressure doesn't disappoint either, although the shower head choice is so-so.
Towels were absorbent & just the right size; so were the cozy bathrobes.
TV & ENTERTAINMENT -- 40"+ HD Samsung TVs with high-quality mounts. The TV solution itself supports basic programming & streaming.
Outlets are few and far in the room though, so 'd bring an extender if hoping to connect a Nintendo switch or Google TV, etc.
Entertaining projections in the courtyard can be seen from the window during the evening--so cool!
Museum exhibits on the bottom floor (artwork, sculptures, etc), a lounge, happy hours, & other sponsored activities.
Regardless of how you travel or staycay, there's something here for everyone!
WI-FI & CELL RECEPTION -- Not the most robust nor encrypted.
Still a decent value @ free. It's good enough for remote work, but clearly chokes with heavier multi tasking.
--Performance--
Video streaming - average
Online gaming - average
Video chatting - average
--Nerd Stats--
15-19 Mbps download
14-39 Mbps upload
0% packet loss
4 ms latency
5 ms jitter
FOOD & DRINK -- 20% OFF@ the on-site restaurant for first timers!!
The menu could be improved for allergen/nutrition info, but the staff I spoke with seemed to be aware of food allergies.
Room service delivery was always crazy fast!
I tried the steamed snapper & a pineapple ginger refresher-- delicious!
Their signature burger was tasty but I didn't like the portions. There's too much variance in calories, quantity, & pricing for the entrees.
Refillable electrolyte water was an amenity I didn't know I needed. This demonstrates a great deal of compassion & consideration from the brand.
Mini-fridge situ was confusing: the hotel no longer stocks these; so anything goes for what you find in this mini-bar-turned-fridge.
Coffee in-room (espresso).
NOISE -- Not the least bit sound proof bc of the doors. Housekeeping is heavily into the chisme, which can start really early in the morning.
No complaints with the environment or the adjacent rooms.
LOCATION -- An EXTREMELY walkable location: Trader Joe's, a mall, & so much more!
It felt safe enough for jogging & touring surrounding neighborhoods during the day.
RATING
Fell in love... My favorite boutique hotel of 2024.
5/5 ⭐️
@mrstaycation
